Q: What is your return policy?
A: Return Policy - Stocking Items
No returns without prior approval by calling (816) 520-7777 . No returns accepted after 48 hours of receipt. After return authorization is given, merchandise must be returned within 7 working days to 930 S. Leslie Independence MO. 64050. An RGA (Return Goods Authorization) number MUST be clearly marked on the outside of the box, returns shipped back without and RGA number will be refused without exception. All returned items must be in new and re-saleable condition and must include a packing slip providing customer's name and invoice number, as well as a list of returned items and reason for the return. A 30% restocking fee may be applied at CPA's discretion, and refunds are for in-store credit only unless otherwise stated. In-store credits are valid for 1 year from the date of issue, and exclude shipping charges on the original invoice. The customer is responsible for all shipping costs, and it is recommended that the package is returned using the same carrier as sent from CPA, along with insurance and a tracking number. CPA is not responsible for returned packages lost or damaged by the shipping company in transit.
Please be aware that any part that has been modified by the customer will NOT be accepted for return- if you modify it, you own it!
Q: Do you express ship?
A: Since shipping is free we offer only one service.
Q: Do you ship outside the U.S.A.?
A: No not at this time.
Q: Which shipping company do you use?
A: DHL
Q: What forms of payment do you accept?
A: Pay Pal
Q: How long will it take to receive my order?
A: Usally 7-10 Business after order is received.